As a customer-focussed business, it’s always nice to know when we’ve done a good job for the people who call us requesting help in sourcing the right window and door hardware.

 

While the bulk of our work is with companies such as window fabricators or joineries specialising in glazing, we’re always happy to help members of the public too.

 

A gentleman contacted us recently about a conservatory door lock replacement. His conservatory had been built in 2001 and the lock had begun to fail. When a spate of burglaries hit the area, the homeowner was understandably concerned and asked us to help him find a suitable replacement.

 

We successfully identified a replacement lock and later received this message:

 

“The gentleman that managed to identify my requirements was so helpful, it has been such a long time since encountering someone so pleasant, and he obtained the replacement very quickly.

 

The lock is now fitted, it was an easy task, and I am feeling so relieved.

 

I want to thank you and also thank your colleagues for all their help. Putting my security concerns aside for a moment, you all proved to be true ambassadors for your company with your standard of service, making it a real pleasure in dealing with Sealco.”

 

If you require any assistance finding suitable hardware for your windows or doors, contact us on 01324 610 710 and we’ll be happy to help.